Turnaround Time: Uniting an Airline and Its Employees in the Friendly Skies (Munoz Oscar)(Pevná vazba)

Go behind the scenes of the aviation industry as Oscar Munoz tells soulful lessons about how he rose from humble immigrant origins to lead United Airlines through one of modern business' greatest turnarounds, navigating crises and even a heart transplant along the way, but ultimately inspiring his employees to unite and fly as one.United Airlines, the iconic brand that invented the "Friendly Skies" and built modern aviation, found itself amid rough turbulence and was anything but united in 2015. With its reputation in freefall, operations and profits cratering, customer and employee trust fraying--and competitors pushing into coveted routes--United needed a new captain to turn things around, fast.A Mexican immigrant and the first Latino to run a major airline, Oscar Munoz was an unlikely choice to take the helm, and he proved himself a very kind of
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