Revolutionizing Business Operations: How to Build Dynamic Processes for Enduring Competitive Advantage (Saldanha Tony)(Paperback)

Don't risk the dire consequences of your work processes becoming obsolete--discover a powerful model for constant, ongoing, enterprise-wide process evolution and optimization. If you have a great product, but don't have the operations in place to efficiently and effectively support it--production, manufacturing, sales, finance, human resources, etc.--you won't succeed. Product innovation is seen as flashier and so gets far more attention, but you can create an enduring competitive advantage by revolutionizing business operations. The problem is most attempts to improve business operations are reactive, sporadic, and siloed. Tony Saldanha and Filippo Passerini's Dynamic Process Transformation model provides a living model for constant, ongoing process evolution and optimization. The authors focus on maximizing three drivers of change. First, "open market rules"--each
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