Mastering Civility - Christine Porath
Výrobce: HARPERCOLLINS
EAN: 9781478947899
Výrobní číslo: 9781478947899
"The most useful, well-written, and emotionally compelling business book I have read in years. I couldn''t put it down." -- Robert I. Sutton, Stanford Professor and author of The No Asshole Rule "A must-read for every leader in their field." -- Daniel H. Pink, bestselling author of To Sell is Human Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can''t. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line. In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.
Parametry
| Autor | Christine Porath |
| Jazyk | anglický |
| Počet stran | 240 |
| Rok vydania | 2016 |
Cena od 415 Kč - 528 Kč v 3 obchodech
Obchody, které prodávají Mastering Civility - Christine Porath
Zobrazit historii ceny Mastering Civility - Christine Porath
Historie nejnižsí ceny Mastering Civility - Christine Porath. Porovnání obchodů, které prodávají Mastering Civility - Christine Porath.
Naše děťátko - Holčička
Dvacet let v Arše - CD - Burian Jan
Čakry pro začátečníky
Čítanka 7 pro ZŠ a víceletá gymnázia -
Interkulturní vojna a mír - kolektiv a
Superkrávy a moře trapasů
- Solb
Soudné sestry - Úžasná zeměplocha - 2
Farma - Samolepková knížka
Spinderella
- Donaldson Julia
Dárek pro Sáru
Paměti imaginárního kamaráda
Auta - Kdo nelepí, není in!
- Di



























