Humble Inquiry: The Gentle Art of Asking Instead of Telling (Large Print 16pt) (Schein Edgar H.)(Paperback)

We live, says Ed Schein, in a culture of Tell. Rather than trying to genuinely relate to other people we tell them what we think they need to know or should do based on assumptions we've made about them. But telling makes people feel inferior - it shuts them down. This is particularly true of interactions between superiors and subordinates, and
více informací