How to Deal with Difficult People - Smart Tactics for Overcoming the Problem People in Your Life (Hasson Gill)(Paperback)

DON'T LET PROBLEM PEOPLE GET TO YOU Whether it's a manager who keeps moving the goal posts, anuncooperative colleague, negative friend, or critical familymember, some people are just plain hard to get along with.Often, your immediate response is to shrink or sulk, becomedefensive or attack. But there are smarter moves to make whendealing with difficult people. This book explains how to cope witha range of situations with difficult people and to focus on whatyou can change.This book will help you to: Understand what makes difficult people tick and how best tohandle themLearn ways to confidently stand up to others and resist theurge to attack backDevelop strategies to calmly navigate emotionally-chargedsituationsDeal with all kinds of difficult people - hostile, manipulative and the impossibleKnow when
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