Customer Experience Management in the Caribbean: Concepts, Case Studies and Challenges (Jordan Leslie-Ann)(Pevná vazba)
Výrobce: CABI Publishing
EAN: 9781800626775
Výrobní číslo: 9781800626775
In light of the shift from service and satisfaction to loyalty and retention, Customer Experience (CX) is vital, involving all interactions with a brand. Success demands planning, training, data use, tech adaptation. Caribbean context explored, discussing theories, cases, challenges, trends shaping CX's future
Cena 3 135 Kč v 1 obchodě
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Historie nejnižsí ceny Customer Experience Management in the Caribbean: Concepts, Case Studies and Challenges (Jordan Leslie-Ann)(Pevná vazba). Porovnání obchodů, které prodávají Customer Experience Management in the Caribbean: Concepts, Case Studies and Challenges (Jordan Leslie-Ann)(Pevná vazba).
