Vyhledávání: custom

Practical Customer Success Management - A Best Practice Framework for Rapid Generation of Customer Success (Adams Rick)(Pevná vazba)

Practical Customer Success Management is a complete "handbook for CSMs", written...

Customer Experience Design Book: Simplest Way to Understand the Fundamentals of Customer Experience in the Digital Age (Rajat Chawla)(Paperback)

This is said to be the 'Age of the Customer' where business battles will be won ...

The Startup's Guide to Customer Success: How to Champion the Customer at Your Company (Chiang Jennifer)(Paperback)

Are you looking to start or grow a customer success team? Customer success is no...

Digital Customer Service - Transforming Customer Experience for an On-Screen World (DeLisi Rick)(Pevná vazba)

Digital Customer Service is the new standard for creating a 5-star customer expe...

Lean Approach to Digital Transformation - From Customer to Code and From Code to Customer (Caseau Yves)(Paperback / softback)

The Lean Approach to Digital Transformation: From Customer to Code and From Code...

Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet (Hyken Shep)(Pevná vazba)

You must deliver an amazing customer experience. Why? It is the competitive edge...

Customer Experience Book - How to design, measure and improve customer experience in your business (Pennington Alan)(Paperback / softback)

Customer Experience (CE) is becoming seen as a key component of business strateg...

The Intuitive Customer: 7 Imperatives for Moving Your Customer Experience to the Next Level (Shaw Colin)(Pevná vazba)

You can't solve today's problems with yesterday's thinking. In The Intuitive Cus...

Customer Empathy: A radical intervention in customer experience management and design (Allwood Alex)(Paperback)

Start leveraging the most under-utilised and powerful human resource in business...

Customer Service Marketing: Managing the Customer Experience (Torres Edwin N.)(Paperback)

This timely book is a comprehensive overview of customer service principles, the...

Customer Service: Career Success Through Customer Loyalty (Timm Paul)(Paperback)

Customer Service: Career Success through Customer Loyalty, 6e provides a systema...

Managing Customer Relationships Using Customer Care Techniques: Strategy Development of an International Enterprise (Brzozowska Anna)(Paperback)

In today's global business environment, Customer Relationship Management (CRM) h...

Customer-Funded Business - Start, Finance, or Grow Your Company with Your Customers' Cash (Mullins)(Pevná vazba)

Výrobce: John Wiley & Sons

Who needs investors? More than two generations ago, the venture capital communit...

Customer-Centric Marketing - Build Relationships, Create Advocates, and Influence Your Customers (Cundari Aldo)(Pevná vazba)

The practical, expert guide to reaching the new consumer Customer-Centric Market...

Delighting Customers - How to build a customer-driven organization (Donovan Peter)(Pevná vazba)

Our two organizations, Northern Telecom Europe Limited and Oracle Corporation UK...

Customers Are The Agenda - A Practical Guide to Customer-centric Management (Hewett Stephen)(Paperback / softback)

Customers are not "on" the agenda. They ARE the agenda. Top consultant Stephen H...

Customer-Centric You - Making Customers the Focus of Everything You Do (Hewett Stephen)(Paperback / softback)

A leading expert in the emerging field of 'customer-centricity' shows how it ca...

Sell More Slices: How to Gain New Customers, Repeat Customers & Increase the Average Check at Your Pizza Restaurant (Plapp Matt)(Paperback)

"Sell More Slices" is a book tied to an online training course that will walk yo...

No Nonsense: Attract New Customers: 100+ Ideas to Bring in More Customers (Wilson Jerry R.)(Paperback)

Your customer-centric guide to everything from dealing with that unhappy custome...

How to Customize Kicks: Step-By-Step Instructions and Inspiration from the Sneaker Experts (Customize Kicks Magazine)(Paperback)

Tens of thousands of devoted sneaker fans customize regular sneakers--purchased ...