Human SIGMA: Managing the Employee-Customer Encounter - (Fleming John H.)(Pevná vazba)

0 hodnocení

EAN: 9781595620163

Six Sigma changed the face of manufacturing quality. Now, HumanSigma is poised to do the same for sales and services. Human Sigma offers an innovative research-based approach to one of the toughest challenges facing sales and services companies today: how to effectively manage the employee-customer encounter to drive business success. Human Sigma offers an innovative, research-based approach to one of the toughest challenges businesses face today: how to effectively manage the employee-customer encounter to drive business success. Based on research spanning 10 million employees and 10 million customers around the world, the Human Sigma approach combines a proven method for assessing the health of the employee-customer encounter with a disciplined process for improving it. Human Sigma is based on five rules to bring excellence to how employees

Obchody, které prodávají Human SIGMA: Managing the Employee-Customer Encounter - (Fleming John H.)(Pevná vazba)

Aktuálně nenabízejí žádné obchody.

Dříve prodávaly obchody:

ENbook.cz

Zobrazit historii ceny Human SIGMA: Managing the Employee-Customer Encounter - (Fleming John H.)(Pevná vazba)

Historie nejnižsí ceny Human SIGMA: Managing the Employee-Customer Encounter - (Fleming John H.)(Pevná vazba). Porovnání obchodů, které prodávají Human SIGMA: Managing the Employee-Customer Encounter - (Fleming John H.)(Pevná vazba).