From Conflict to Convergence: Coming Together to Solve Tough Problems (Fersh Robert)(Pevná vazba)

Strategies to achieve meaningful and lasting conflict resolution In From Conflict to Convergence: Coming Together to Solve Tough Problems, two expert collaborative problem solvers deliver an incisive, hands-on guide to de-escalating conflict and constructively engaging with those you disagree with to find better solutions to problems. In this book full of real-life stories and examples, you'll find a collection of tried and tested strategies you can employ immediately as you negotiate and navigate your most seemingly intractable conflicts. You'll learn how finding what the authors call "higher ground" can advance your interests even when facing people and groups you think you have little in common with and how this can set the stage for longer term cooperation. The authors explain how to improve your ability to understand how other people think, feel, and perceive the world around you, and how to use that knowledge to develop mutually beneficial solutions that help advance your interests and the interests of the people you're dealing with. You'll also find: Strategies for distinguishing the message from the messenger, so you can appreciate the arguments and intentions of imperfectly-presented positionsTechniques for responding to emotional and powerful conflicts and disagreements without getting lost in argumentWays to find breakthrough solutions to long-term conflicts that have failed to respond to previous attempts at resolution Perfect for business and organizational
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